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Privacy Policy

Welcome to the platform’s privacy policy.



This privacy policy informs you of our policy regarding the collection, use and disclosure of personal information while using the site, in addition to the options available to you related to this information under this privacy policy, as our first concern is to preserve and ensure the privacy of your use of the site and the privacy of the information provided by you on the platform.

We use your personal information to provide and improve the services available on the platform and / or improve your use of the site, and once you use the platform, you agree to our collection and use of information in accordance with this policy.



For the purposes of this policy, the following terms shall have the meanings assigned to them as follows, unless the Privacy Policy states otherwise:

Your personal information: The information of the user of the platform, whether this information is in our possession or is likely to become in our possession.

Usage Data: It means that the data collected automatically, whether it is generated from the use of the Platform and/or resulting from the structure of the Platform itself (for example, the duration of a page visit).

Information control: means we or any natural or legal person who decides (alone or together with others) the purpose or manner in which personal information is or will be processed.

Information processors (or service providers): means any natural or legal person who processes information on behalf of the information controller.

User: any natural person who uses the Services and/or the Platform and is related to personal information.

privacy policy:

1- Information Collection and Use:

We collect a large number of various information for various purposes in order to provide and improve the services available on the Platform to you, including but not limited to:


First name and last name.

phone number.

Address, region, province, zip code, and city.

Data from social networks If you use your social network accounts to register and create an account with the Platform, information used from social networking sites such as Facebook, Google+ and Twitter include:

-your name.

The username of the social network.

– Governorate / City


-date of birth.

-E-mail address.


-General data of contacts if you connect your account or log in for an account in the Service using your accounts in these social networks.


We may use your personal information to connect you to services and other information of any kind, and to notify you about updates to the application and content that we make.


2- Usage data:

We may collect information that your browser sends when you visit or access the Platform through or through a mobile device.


This usage data may include information such as: Internet address information, the protocol of your computer, browser type, browser version, the pages of the Platform that you visit, the time and date of your visit to them, the time spent on those pages, and other diagnostic data.


When you access the Site through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device’s unique mobile identifier, the Internet address and protocol of your mobile device, the type of mobile Internet browser you are using and rare device identifiers and other diagnostic data.


3- Geolocation data:


We may use and store information about your location if you allow us to do so, and we use this data to provide features related to our Service and to improve and adapt the Service accordingly. You can enable or disable location services when using the Service at any time through your device settings.


4- Cookies and Tracking Data:

We use cookies and similar tracking technology to track activity on the Platform and we hold certain information.


Cookies are defined as files that contain little data and may include rare and obscure identifiers. Cookies are sent to your browser from the electronic platform and stored on your device, so that other types of tracking technology such as beacons, tags and texts are used for the purposes of collecting and tracking information and developing and analyzing services. .


You may restrict your browser to refuse cookies or to specify and indicate the sending of cookies in any way. If you do not agree to cookies, you may not be able to use certain parts of the Platform.


Examples of cookies we use include:


Session Cookies: We use session cookies to operate our Service.

Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

Security Cookies: We use security cookies for security purposes.

Advertising Cookies: Advertising cookies are used to serve you with advertisements that may be relevant to you and your interests.

5- Use of data:

We use the data collected for a variety of purposes, including but not limited to:


for the purposes of providing our services.

To notify you of any changes to our services.

To enable you, at your option, to participate in interactive features of our Service.

To provide customer support service.

To collect analyzes or valuable information that enables us to develop our Services and/or the Platform.

To monitor the use of our Services and/or the Platform.

To detect and address technical problems and reduce them.

To provide you with news and updates that are made on the application and general information about other services and events that we offer.

Please contact us if you would like to know what personal information we hold about you and if you wish to have this information deleted from our systems.


You have the following data protection rights:

The right to access, update or delete the information we have about you at any time: You have the right to access, update or request deletion of your personal information directly through your account settings section. Please contact us to assist you if you are unable to perform these steps.

Right to rectification: You have the right to correct your information if this information is inaccurate or incomplete.

Right to object: You have the right to object to our processing of your personal information.

Right to restriction: You have the right to request us to restrict processing of your personal information.

Right to data portability: You have the right to be provided with a copy of the information we hold about you in a structured, machine-readable and commonly used format.

Right to withdraw consent: You also have the right at any time to withdraw your consent on which we relied and processed your personal information.

We may ask you to verify your identity before responding to any of these requests:

8- Data Transformation:

Your information, including Personal Information, may be transferred and stored on computers located outside of your geographical area or other governmental jurisdiction where data protection laws differ from those of your jurisdiction.


Your acceptance of this privacy policy and your provision of information accordingly constitutes your consent to transfer your data to any other country in which any of our subsidiaries and/or affiliates are located.


We take all measures reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and that your personal data will not be transferred to any organization or country unless adequate controls are in place including the security of your data and other personal information.


9- Disclosure in application of the provisions of the law:

In certain circumstances, we may be required to disclose your personal information if required by law or to respond to requests from applicable government authorities (eg a court or a government agency).


We may disclose your personal information in good faith if such action is necessary to:

enforce legal obligations.

To reduce any wrong action related to the platform.

To protect the personal security of users of the Platform and/or the public.

To protect against legal liability.

10- Data security:

The security of your data is important to us, but it must be remembered that transmission over the Internet and electronic storage methods are not 100% secure.


While we strive to use commercially acceptable means to protect your personal information, we do not guarantee that it is absolutely secure, as some events may occur outside our control and are not related to intentional behavior and / or willful negligence on our part.


11- Behavioral Remarketing:

We use remarketing services to advertise on third party websites after you visit the Platform.


We and third parties use cookies to inform, improve and serve ads based on your previous visits to our site. Third parties include, but are not limited to:


Google Ads.



12- Service Providers:

We may use the services of third parties, both companies and individuals, to facilitate our Services (“Service Providers”), to provide services on our behalf, to provide services related to our Services, and/or to assist us in analyzing how our Services are used.


The third party service provider will have access to your personal information only for the purposes of carrying out their tasks on our behalf and will be obligated not to disclose or use it for any other purposes.


13- Links to other websites:

The Platform may contain links to other websites that are not operated by us. We advise you to review the privacy policy of each website you visit.


We have no control over, and are not responsible for, the content, privacy policies, or practices of third-party websites and services.


14- Amendment to the Privacy Policy:

We may update this Privacy Policy from time to time.


We advise you to read and review this privacy policy periodically, as any changes to this privacy policy will be effective from the date of its publication on the platform. Smart E-Systems